Billing & Insurance

We are here to support you!

Payment Policy

Please present your insurance information prior to your first visit. We accept most major insurance plans but please verify with your insurer if we are in your network. At the time of each visit, you are expected to make your copayment and pay any outstanding balances you have on your account.

Invoices & Statements

You will only have access to your invoices and statement through the following two ways:

  • Logging in to your patient portal.
  • Receive your invoice or statement by email. 

Payment Options

You will be assigned and have access to a client portal where you can log on, view your invoices, and make a payment via credit card. Our preference is for you to complete a credit card authorization form allowing us to run your card as balances come due.

You may also pay at the Front Desk upon checking in or checking out for your visit.

You may also call (330) 382-3191 between 8:00 A.M. to 4:00 P.M to provide payment information over the phone.

Using information provided on your invoice, you may mail us a check or money order.

Non-Paid Accounts

We will make every attempt to work with you regarding the payment of your bill.

In the event we are unsuccessful in reaching terms for payment, we will utilize other collection efforts including turning your account over to a collections agency.

Due to a local winter storm warning, Emerge Counseling Ministries will be closed Friday, January 19th and will reopen pending improved weather conditions. We are offering telehealth appointments only pending the clinician’s availability to do so.